Big customer private network management system
Products
Tidestone Big Customer Private Network Management System, deployed by Tidestone Software (Shanghai) Ltd., Corp, is kind of new multi-dimensional, multi-subjected, multi-technical and multi-hierarchy software. The system caters to the incremental requirements of big customer to net outsourcing service monitor and management. We unite Tidestone’s abundant experience in CNC network management. The self-developed software provides the differential end-to-end integrated service to big customers.
Nowadays, more CNC operators join in the vigorous competition of big customer market. It is the key point to remain invincible in this contest that to assure the service and contentment degree of big customers. The network outsourcing service for big customer is a new-type service product. It takes advantage of CNC network, technique, service resource and expands the VIP service. The service satisfies big customers’ requirements for actively monitoring plug-in equipment of WAN and client. Tidestone self-develops the Big Customer Private Network Management System which integrates services and network management, screens the net heterogeneity of multi-vendors, multi-network and multi-service, administrates the net resources, fault and performance. TS-BCPNMS completely monitors the big customer service, united with “the big customer network management system”. These two systems lay firm foundation to the CNC big customer network outsourcing transformation service.
System function introduction
Network resource management
- Network resource topology management
- Network resource utilization ratio report form
Alarms management
The system administrates the alarms and performance events throughout the net. The alarm information is the alarm issued by net equipment. The performance event means the alert when performance variables exceed.
- Alarm collection
- Alarm transaction
- Active alarm management
- Alarm compression, screen and filtration
- Alarm association and relativity analysis
- Insert and application in fault repository
- Alarm statistic analysis
- Alarm announcement by e-mail and short message
- Fault bill management
- Log management
Performance management
The system collects real-time data of network operation performance indexes that satisfies Chongqing telecom operators’ requirements. It also provides various automatic-collecting methods and regular performance report form. The system affords the easier discovery to iffy service. The telecom operators are able to adjust the customers’ privileges in time. Simultaneously, the system assists to customize specific network operation service report forms.
- Performance currency monitor
- Performance reports
Network and service management
- MPLS VPN management
- Multi-subject integrated service management
- Customer VPN management
- Service report management
- Customer workform management
Host computer management
The system provides status monitoring to host, OS, DB, DCN and applications. Simultaneously, customer private network management can backup and restore the data. The customer private network management also monitors the server, database and application system. The detailed contents are: currently-active process, CPU/RAM utilization ratio, disk utilization ratio, network card currency of server; table space, SQL performance, events, rolling analysis of database.
Additional tools
The system provides some useful test tools such as Telnet, MIB browser, DNS, Ping, TraceRoute etc.
Security management
Customer private network management provides users authentication, password control, role assignment and hierarchic management. The system will distribute a certain privilege to every users for limiting their movements and levels.
